Privacy Policy

Firestar Systems, is responsible for the use and protection of your personal data, and in this regard, we inform you of the following:

‍For what purposes will we use your personal data?
‍The personal data we collect will be used to:

- fulfill or meet the reason you provided the information. For example, if you share your name and contact information to request a price quote or ask a question about our products or services, we will use that personal information to respond to your inquiry;

- evaluate potential suppliers and subcontractors and manage our relationships with them;

- help maintain the safety, security, and integrity of our website, products and services, databases and other technology assets, and business;

- protect against, identify and prevent cybersecurity and other security events, espionage, fraud and other unlawful activity, claims and other liabilities;
- comply with and enforce applicable legal requirements, relevant industry standards and our policies.

‍What personal data will we use for these purposes?
Contact details, including: name, and email.

How can you access, rectify or cancel your personal data, or oppose its use or exercise the revocation of consent?

‍You have the right to know what personal data we have about you, what we use it for and the conditions of use we give them (Access). Likewise, it is your right to request the correction of your personal information in case it is outdated, inaccurate or incomplete (Rectification); that we delete it from our records or databases when you consider that it is not being used properly (Cancellation); as well as oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights. To exercise any of the ARCO rights, you must send a request via email to and must contain:

- Full name of the holder.
- Domicile.
- Telephone.
- Email used on this website.
- Copy of an attached official identification.
- Subject 'ARCO Rights'

Description of the purpose of the letter, which may be but not limited to the following: Revocation of consent to process your personal data; and/or Notification of the misuse of the processing of your personal data; and / or exercise your ARCO Rights, with a clear and precise description of the data to Access, Rectify, Cancel or Oppose. In case of rectification of personal data, you must indicate the exact modification and attach the supporting documentation; It is important in case of revocation of consent, that you take into account that not in all cases we can meet your request or terminate the use immediately, since it is possible that due to some legal obligation we require to continue processing your personal data. Likewise, you should consider  that  for certain purposes, the revocation of your consent will imply that we cannot continue to provide the service you requested, or the conclusion of your relationship with us.

‍The use of tracking technologies on our website
‍We inform you that on our website we use cookies, web beacons or other technologies, through which it is possible to monitor your behavior as an internet user, as well as provide you with a better service and experience when browsing our page. The personal data we obtain from these tracking technologies is as follows: IP address of the computer/personal device that you use to access our website, approximate location information from where you access our website, and information about your device and browser.

These cookies, web beacons and other technologies may be disabled. To learn how, consult the help menu of your browser. Please note that if you disable cookies, you may not be able to access certain personalized features on our website.

‍Changes to privacy notice
‍This privacy notice may undergo modifications, changes or updates derived from new legal requirements; of our own needs for the products or services we offer; of our privacy practices; of changes in our business model, or for other reasons.

Last updated: 22/03/2024

Legal Disclaimer

Please be hereby advised that our website is subject to continuous updates due to the ongoing enhancement of Firestar Systems products. As such, the specifications for all articles may be amended without prior notification. The illustrations, dimensions, and representations provided should be regarded solely as indicative guidelines.

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